Plan The Work, Work The Plan

Good morning,

Pre-quarter sales planning gets a bad rap. It's often overlooked or rushed and, when done effectively, is the unsung hero of successful quarters. Today we're exploring why planning might need a rebrand, how you can blow your leadership away during planning, and why an effective plan will be the key reason you hit quota next quarter. Let's dive in.

Stat of the Week

Despite dedicating 25% of their time to planning, more than half (56%) of sales executives find the process inefficient (source). A staggering 31% are dissatisfied with their own sales strategies' ability to achieve long-term goals. These stats are wild given we’re talking about executives who should know how to effectively plan for the future. Notably, if nearly a third of leaders don’t believe their own planning + strategy will drive desired outcomes, what will their direct reports believe? This disconnect often stems from poorly defined planning objectives, inadequate internal communication, and a failure to address weaknesses within the sales team’s capabilities to execute.

But just because sales leaders find the planning process inefficient doesn’t mean it’s not valuable; it means that at least 31% of sales leaders are bad planners. A study by HubSpot revealed that effective planning leads to a 33% increase in sales productivity.

Sales Operations

The Rebrand: Before you delete this email, ask yourself: is planning just a hoop I'm jumping through to appease management? If it is, you obviously have an annoying problem on your hands, but your leadership has a bigger problem: a plan is created in vain and never referenced again in the future. When done poorly, planning is a top down mandate of how things will be done in a future quarter that isn’t clearly connecting the dots of value delivered to customers and sellers. When done effectively, planning is a collaborative and regularly refined process that stays flexible based on customer and business needs. And what if this isn’t the case?

Improve the Process: Don't complain about your planning process feeling (or objectively being) flawed; be the thought leader your management expects to provide specific, actionable, quantifiable, and respectful feedback on a process change. 

Planning Breeds Success: Why you’ll hit next quarter with a specific, actionable, and measurable plan:

  • Vision: Effective pre-quarter sales planning provides a clearer idea of what it’ll take to win the quarter ahead. When done right, it illuminates the logistics needed to achieve specific goals.

  • Prioritization: Without a well-defined plan, it’s easy to become overwhelmed by the sheer number of potential/expected customer interactions. Or worse— you think you’re being productive by handling troubleshooting issues or prioritizing having your inbox as close to zero throughout the day. 

  • Value Delivered: Pre-quarter sales planning has a direct impact on customer satisfaction. Better prioritization = more time helping your highest potential customers implement transformational change initiatives. 

You wouldn't expect to survive submitting Mt. Everest in flip-flips. Why would you attempt to surmount lofty sales targets without appropriate preparation? 

The Action Item

Build your next quarter sales plan for you. Make a plan that actually influences your internal workflow / go-to-market behavior.

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The Power of In-Person

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A Limited Understanding: The Least Common Reason Your Buyer Isn't Buying